Make sure you turned off the phone.
Hold down the Volume Down key and the Power button.
Wait until the device logo appears and then release the keys.
Then select "English" and "Wipe data"...
Turn on the phone and go to "Settings".
In Settings choose "Additional settings".
Then select "Backup & Reset" and "Factory data reset".
Now tap on "Erase All Content...
First, download to your PC: Odin3 latest version, Firmware, Samsung Kies, and Samsung Drivers:
Samsung Kies
Odin3 latest version
Samsung Drivers
With...
The device must be turned on.
Using the Dialer or keyboard, enter the proposed code: *#7370#.
Then enter your password or the default one: 12345.
That's...
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