1. Switch off the device.

    Hard Reset keys ZTE Prestige and similar series

  2. Hold down the Volume Up key and the Power button.
  3. When the "Boot Mode" appears, release the keys and open the "Recovery Mode" using the Volume keys.
  4. Now hold down the Power button and press the Volume Up key.
  5. Next, choose "wipe data/factory reset" using the Volume keys and the Power button.

    Android system recovery ZTE Prestige and similar series

  6. Finally, choose "yes"  and "reboot system now" using the same keys.
  7. That's all! Wait until the process is completed.

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