1. When you turn off the phone, press and hold the Volume Down key and the Power button.

    Hard Reset keys Oppo A11  and similar series

  2. Wait until a logo appears and then release the keys.
  3. Now use the Volume keys and the Power button to choose "English".
  4. Select "Wipe data and cache": using the same keys. You'll have to do it two times.
  5. Press "Yes" and "Reboot" to confirm your actions.
  6. That's all! You have reset the phone.

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