1. Make sure the device is turned off.

    Hard Reset keys Nokia 3.1 and similar series%

  2. Put your device on a charger.
  3. Hold down the Volume Up key and the Power button.
  4. Release all the keys when the Android logo appears.
  5. Hold down the Power button again and press the Volume Up key.

    Android system recovery Nokia 3.1 and similar series

  6. Then use the Volume keys and the Power button to choose "wipe data/factory reset" and "yes".
  7. Finally, select "reboot system now" to turn on the device.
  8. Nice going! Follow these steps to reset your phone.

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