1. When you turn off the phone, hold down the Volume Up key and the Power button.

    Hard Reset keys ZTE Imperial and similar series

  2. Wait until the "Android" logo appears and then release the buttons.
  3. Now open the Recovery Mode by pressing the Power button.
  4. In Recovery Mode choose "wipe data/factory reset" using the Volume keys and the Power button.
  5. Choose "wipe data/factory reset" once more.
  6. Tap on "reboot system now" to confirm the process.
  7. As a result of these actions, the data on your phone will be deleted.

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