1. Switch off the phone.

    Hard Reset keys ZTE Prelude and similar series

  2. Press and hold the Volume Up key and the Power button.
  3. When the "Recovery Mode" appears, release the keys.
  4. Now choose "wipe data/factory reset" using the Volume keys and the Power button.

    Android system recovery ZTE Prelude and similar series

  5. Next, click on "yes" using the same keys.
  6. Select "reboot system now".
  7. Great! Wait until your device restarts.

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