1. First of all, make sure you turned off the phone.

    Hard Reset keys Nokia X

  2. Then, press and hold the Power button and the Volume Down buttons.
  3. Release the buttons when you see a new menu on the display.
  4. In that menu, select "wipe data/factory reset" using the Volume buttons and the Power button.
  5. Choose "yes" with the same keys to confirm.
  6. Finally, click on "Reboot to System" to restart the device.
  7. Well done! After these actions, all data on your phone will be erased.

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