How to Master Reset

  1. Install the Xperia Companion application on yor PC http://www.sonymobile.com/gb/tools/pc-companion/.
  2. Open the application.
  3. Select the "Support Zone New!" option and press "Start".
  4. When a new menu appears, go for the "Phone / Tablet Software Update" option.
  5. Choose "repair my phone / tablet".
  6. Follow the instructions on the screen to perform the operation.
  7. After you are asked to select the device model, a new window will appear.
  8. Connect your device to PC.
  9. That's all! After these actions, your device data will be deleted

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