How to Hard Reset

  1. Make sure you turned off the device.
  2. Hold down the Volume Up key and the Power button.
  3. Wait until the notification appears and then release the keys.
  4. Open Recovery Mode by pressing the Home button.
  5. Choose "wipe data/factory reset" using the Volume keys and the Power button.
  6. Select "yes" to confirm the operation.
  7. Press "reboot system now" to finish the process.
  8. That's all! After a Hard Reset, the memory of your phone cannot be restored.

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