How to Hard Reset

  1. Make sure you turned off your phone.

    Hard Reset keys HTC E9sw One E9s Dual SIM TD-LTE

  2. Hold down the Power button and the Volume Down key for ten seconds.
  3. Select "Factory reset" with the Volume keys and the Power button.

    Android system recovery HTC E9sw One E9s Dual SIM TD-LTE

  4. That's all! After these actions, your phone data will be deleted.

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