How to Hard Reset

  1. Make sure you turned off your phone.

    Hard Reset keys HTC C620e Windows Phone 8X

  2. Hold down the Volume Down key.
  3. While holding down the Volume key, press and release the Power button.
  4. When you see an icon, release the Volume Down key.
  5. Then press the Volume Up, Power and Volume Down keys in turn.
  6. That's all! After these actions, your phone data will be deleted.

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