You should turn off the phone and then press and hold the Volume Down key.
While holding the key, put your device to charge.
Wait until an exclamation mark appears, then let go of the key.
Then press the keys...
First of all, turn off your device.
Then, hold down the Volume Down button, the Camera button, and the Power button for a few seconds.
Once the device vibrates, let go of only the Power button.
Wait for the...
When the device is turned off, hold down the Volume Up key, the Camera key, and the Power key at the same time.
Release only the Power key when the device vibrates.
Wait for a while until the operation completes.
Excellent!...
Unblock your phone and open "Settings".
Next, press "About phone".
Now, select "Reset your phone".
Click on "Yes" to confirm.
All done! Wait until your device restarts.
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