Check whether the phone is switched off.
Hold down the Power button.
After the device vibrates, press and hold the Volume Down key.
When you see an exclamation mark on the display, release both keys.
Hold...
Unblock your phone and open "Settings".
Next, press "About phone".
Now, select "Reset your phone".
Click on "Yes" to confirm.
All done! Wait until your device restarts.
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