Check whether the device is turned off.
Press and hold the Power button and the Volume Down key for several seconds.
When the device vibrates, press the Volume key once again.
As soon as you see an exclamation...
Unblock your phone and open "Settings".
Next, press "About phone".
Now, select "Reset your phone".
Click on "Yes" to confirm.
All done! Wait until your device restarts.
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