Switch off your phone, then hold down the Power button and the Volume Down button.
When the phone vibrates, let go of the buttons.
Excellent! You should know that this process erases all user data.
You should turn off the phone and then press and hold the Volume Down key.
While holding the key, put your device to charge.
Wait until an exclamation mark appears, then let go of the key.
Then press the keys...
First of all, turn off your device.
Then, hold down the Volume Down button, the Camera button, and the Power button for a few seconds.
Once the device vibrates, let go of only the Power button.
Wait for the...
Unblock your phone and open "Settings".
Next, press "About phone".
Now, select "Reset your phone".
Click on "Yes" to confirm.
All done! Wait until your device restarts.
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