Check whether the phone is switched off. Hold down the Volume Up button and the Power button for a few moments. Wait until the TECNO logo...
Turn off the device, then hold down the Volume Down key and the Power button for a few seconds. Wait until the device logo appears. Now release...
When you turn off the phone, press and hold the Volume Down key and the Power button. Next, release the keys when the device logo appears. Now...
Make sure you turned off the phone. Hold down the Volume Down key and the Power button. Wait until the device logo appears and then release...
Go to "Settings" and here choose "Additional settings". Now select "Backup & Reset". Tap "Reset to...
Turn on the phone and go to "Settings". In Settings choose "Additional settings". Then select "Backup & Reset"...