The device must be turned on.
Using the Dialer or keyboard, enter the proposed code: *#7370#.
Then enter your password or the default one: 12345.
That's it! After these steps, the device will be reset.
From the Home Screen, open "Settings".
In Settings select "Phone" and "Phone management".
After that, choose "Factory settings".
Press "Delete data and restore" to...
The device must be turned on.
Using the Dialer or keyboard, enter the proposed code: *#7370#.
Then enter your password or the default one: 12345.
That's...
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