1. Check whether the phone is switched off.

    Hard Reset keys Xiaomi Redmi 5 and similar series

  2. Press and hold the Volume Up key and the Power button.
  3. Once the Mi logo appears, release the Power button.
  4. Release the Volume key when you see the Recovery Mode on the display.

    Recovery Mode Xiaomi Redmi 5 and similar series

  5. Connect the USB cable to the device.
  6. Install on your computer Xiaomi Device Service Tool and then open it. 
  7. Press "Pattern Password Reset" to start the operation.
  8. Remember that this operation deletes all user data on your phone.

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