1. With the device switched off, press and hold the Volume Up key and the Power button.

    Hard Reset keys TECNO J7 and similar series

  2. As soon as the Android logo appears, release the keys.
  3. Then press the Power button to open the Recovery Mode.
  4. Select "Wipe data/Factory reset" using the Volume Down key to navigate and the Volume Up key to confirm.
  5. Choose "Reboot system now" using the same keys.
  6. Wonderful! After a Hard Reset is completed, all user data will be lost.

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