1. The device must be turned off.

    Hard Reset keys Nokia 500

  2. Press and hold the Volume keys, the Call button, the Lock key, and the Power button at the same time.
  3. Wait until you see the Nokia logo on the screen and then let go of the keys.
  4. Follow the instructions on the screen to complete the process.
  5. Attention! This process deletes all user data on your device.

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