1. The phone must be turned off.

    Hard Reset keys Nokia X+

  2. Hold down the Volume Up key, the Home key, and the Power button for a while.
  3. Wait for a new menu to appear, then release the keys.
  4. On the new screen, select "wipe data/factory reset" with the Volume keys and the Power button.
  5. Finally, choose "yes" to confirm your decision.
  6. That's all! Please note that a Hard Reset removes all user data.

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