- When you turn off the device, hold down the Volume Up key and the Power button.
- Wait until the Alcatel logo appears, then release only the Power key.
- Next, release all the buttons when "Recovery Mode" appears.
- Press "wipe data/factory reset" using the Volume keys and the Power button.
- Select "yes" and "reboot system now".
- Great! You should know that your device data will be deleted.
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