1. Turn off the device.

    Hard Reset keys Alcatel One Touch Idol and similar series

  2. Press and hold the Volume Up key and the Power button.
  3. Wait until the Alcatel logo appears, then release the keys and choose English using the Volume keys and the Power button.
  4. Here select "wipe data/factory reset" and "yes" using the same keys.

    Android system recovery Alcatel One Touch Idol and similar series

  5. Tap on "reboot system now" to finish the process.
  6. You should know that this process erases all user data.

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