1. Switch off your phone, then hold down the Volume Up key and the Power button.

    Hard Reset keys Alcatel 1X and similar series

  2. Wait until the Alcatel logo appears, then release the keys.
  3. If the Android Robot appears, press and hold the Volume Up key and then press the Power button once.

    Android system recovery Alcatel 1X and similar series

  4. Next tap on "wipe data/factory reset" using the Volume keys and the Power button.
  5. Finally, select "yes" and  "reboot system now" to confirm the operation.
  6. Excellent! You should know that this process erases all user data.

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