- Switch off your phone, then hold down the Volume Up key and the Power button.
- Wait until the Alcatel logo appears, then release the keys.
- If the Android Robot appears, press and hold the Volume Up key and then press the Power button once.
- Next tap on "wipe data/factory reset" using the Volume keys and the Power button.
- Finally, select "yes" and "reboot system now" to confirm the operation.
- Excellent! You should know that this process erases all user data.
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